Legal

Privacy Policy

How we collect, use and protect the personal information you share with us.

Template for legal review — not yet in force. This is a professional starting point only. Before publishing, have it reviewed and completed by a suitably qualified person, and insert your confirmed legal entity name, registered address, data-protection contact and (if applicable) ICO registration number. Placeholders are marked below.

Effective date: [date to confirm].

Who we are

[Confirmed legal contracting entity name] (“TIRA”, “we”, “us”), part of The International Retail Academy, is the data controller for personal data processed through this website. Our registered address is [to confirm].

What information we collect

We collect the information you choose to give us — for example when you complete an enquiry form or email us. This may include your name, organisation, email address, phone number and the content of your message. We also collect limited technical information about how the site is used (see our Cookie Policy).

How we use your information

  • To respond to your enquiry and provide the information you have requested.
  • To discuss and, where relevant, deliver services to your organisation.
  • To meet our legal, regulatory and contractual obligations.
  • To improve our website and services.

Our lawful basis

Depending on the circumstances, we rely on your consent, our legitimate interests in responding to enquiries and running our business, or the steps necessary to enter into or perform a contract. [Confirm the lawful bases relevant to your processing.]

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate our website and business, and where required by law. [List categories of processors, e.g. email, hosting, form handling, and any international transfers, once confirmed.]

How long we keep it

We keep personal data only for as long as necessary for the purposes above, and in line with our retention schedule. [Insert retention periods.]

Your rights

Under UK data protection law you have rights including access, rectification, erasure, restriction, objection and portability. To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

How to contact us

For any privacy question or request, email enquiries@tira.services or write to us at [registered address to confirm].

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.