Working with us
Straightforward to commission, easy to evaluate
Whether you are in procurement, commissioning, or leading a programme, this page sets out how we work, how engagements are structured, and how to take a conversation forward. Written for the people who need to make a confident, well-evidenced decision.
We work with the people who shape and buy change: procurement teams, commissioners and tender evaluators; project sponsors and programme leads; HR, People & Culture and L&D leads; and leadership teams across public-service organisations. We aim to make the process clear, transparent and low-friction from first conversation to delivery.
Procurement & governance
Due-diligence documentation, in one place
We support your procurement and governance processes with clear documentation. The items below form our due-diligence pack — provided and confirmed on request for each engagement.
Company & contracting
- Legal contracting entity and company details
- Registered office and company number
- Authorised signatory information
Insurance
- Professional indemnity
- Public liability
- Employer’s liability
Policies
- Data protection & privacy
- Equality, diversity & inclusion
- Health & safety; safeguarding approach
Information & data security
- Data handling and confidentiality approach
- GDPR / UK data protection compliance
- Sub-processor and hosting details
Frameworks & routes to market
- Applicable procurement routes and frameworks
- Direct-award and mini-competition support
- Standard terms and rate cards
References & assurance
- Client references, on request and with permission
- Case-study detail and methodology walkthroughs
- Named delivery leads and CVs
How engagements work
Six clear stages, from first conversation to review
Understand
We start by understanding your objectives, constraints and context — and what success needs to look like for you.
Shape
We shape a proposed approach, scope and commercial model together, so the programme fits your priorities and governance.
Mobilise
We agree governance, roles, timelines and measures, and put the practical foundations in place for a confident start.
Deliver
We deliver the programme with senior practitioners leading throughout, keeping you close to progress and decisions.
Embed
We support leaders and managers to reinforce change after launch, until new behaviours become the everyday norm.
Review
We review outcomes against the agreed measures, capture lessons, and set out how you sustain and build on the change.
Delivery models
Flexible ways to work together
Full programme delivery
End-to-end design and delivery of a leadership, behaviour-change or organisational development programme, led by our senior practitioners.
Design & enable
We design the programme and materials, then equip your own trainers and leaders to deliver it — with quality assurance and support.
Advisory & coaching
Senior advisory, diagnostic and coaching support for leaders and teams, alongside your existing plans and providers.
We can work as prime supplier or in partnership, and can flex delivery across on-site, remote and blended formats to suit dispersed teams.
Social value
Change that leaves organisations stronger
Social value is not an add-on for us — it is built into how we work. By transferring capability to your own people rather than creating dependency, we leave organisations more capable, more confident and better able to serve their communities.
- Building lasting internal capability, not reliance on external support
- Developing people and progression across all levels, including the frontline
- Supporting inclusive, accessible leadership and culture
- Focusing on outcomes that improve services for the public
“Our aim is not to make organisations dependent on us.”
The most valuable thing we can leave behind is an organisation that no longer needs us — because its own people can lead the change from here.
Start a conversation
Tell us about your objectives, your procurement route, or simply the change you are trying to make. We will respond promptly with clear next steps.